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Programme Details
Executive & Management Programmes
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  bullet point Coaching Skills for Managers
  bullet point Interpersonal & Influencing Skills
Supervisory Programmes
  bullet point Leading the Team
  bullet point Managing Employee Performance
  bullet point Managing Difficult Performance      Situations
  bullet point Selection & Interviewing
  bullet point Effective Communication & Coaching





Course Overview

This is a structured programme that has been formulated specifically for those in leadership roles in the workplace. Many of us are managers but not all of us have developed the skills of leadership.


This programme provides delegates with the skills to develop a relevant vision for their area, along with the skills to communicate this vision to their employees. The programme helps delegates to appreciate what employees expect and want from their leader so that they can practice those skills and behaviours, which ensure that they will achieve results effectively through building successful relationships with their employees.


Also in this programme, managers become aware of their own behavioural style and the impact it may be having on peers, employees, clients and their own managers. They are encouraged to build on their strengths and put together action plans for addressing their areas of development.


Course objectives
At the end of this programme, delegates will be able to:
Define the role and characteristics of an effective leader;
Analyse the consequences of behaviours;
Define and communicate strategic vision;
Achieve better business results through others;
Outline the stages of team development and maximize team performance;
Use team meetings as a key leadership opportunity;
Motivate others through performance example and support.


Target audience

All Managers



1 Day



A combination of theory input, skills practice, group exercises and discussion

All programmes are customised to meet the development needs of the organisation and its employees